Resorts World Casino Hits the Jackpot

Resorts World Casino Hits the Jackpot with Fully Integrated Security, Surveillance & Risk Management Software Solution

With approximately 1,300 employees, an average of 20,000 guests daily, and 6,500 parking spots on site, Resorts World Casino handles numerous security incidents, including theft, unwanted banned patrons, personal injuries, vandalism, and more. They needed a robust and comprehensive incident and risk management solution that could support them in maintaining an exceptional guest experience. The security and surveillance team is now able to:

  • Rapidly analyze events and take action, as well as identify trends and share reports with executive management.
  • Reduce potential losses and issues, including those associated with advantage team play, shoplifting, and fraud.
  • Save over 300 hours each month and more than $10,000 per year by automating their security and surveillance functions - realizing ROI in just 4.5 months.

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“By automating security and surveillance functions, we've saved considerable man hours while increasing the integrity of our data, allowing us to realize full return on investment in just 4 1/2 months.”

Jason Arnett | Director of Surveillance